Payment and Security

We want you to feel confident and secure shopping with Isle of Green. Payment for orders must be made by debit or credit card. All online transactions are protected by the latest security technology. For added security when you place an order,  Isle of Green does not retain your payment details.


Klarna

Klarna is a simple payment service that allows you to make purchases instantly and then pay for them in 3 equal payments once ever 30 days.  Shop as normal on the Isle of Green site then when you go to the checkout chose the Klarna payment method. You will know if you are approved in seconds, you will get an email confirmation. Klarna can only be used on purchases made on Isle of Green. There are no extra fees when you follow your payment schedule properly.

Payments are collected on a 30 days basis off the debit or credit card given at the time of purchase.  All scheduled payments will be sent over email and you can review your purchases by logging into KlarnaKlarna orders are delivered within our standard delivery terms

If you need to return a product, Klarna returns will be the same process. Your total balance will be updated once the return has been processed and any remaining payments are automatically adjusted from the last instalment.  Any products already made will be returned back to the original payment method.

 

Klarna will automatically attempt to collect your payment for your pay later in 3 purchases from the debit or credit card you entered at the checkout. If we are unable to collect your payment on the scheduled due date Klarna will make one further attempt to automatically collect payment two days later. Should this last payment attempt fail, Klarna will issue you a statement for the full outstanding order amount which will become payable 15 days later.  Klarna will notify you when a payment is due 2 days in advance of attempting to collect your payment. Klan shall notify you when a payment is due 2 days in advance of attempting your payment.


Will my credit score be affected

Klarna may run a soft credit search that does not affect your credit score and is only visible on your credit card file. Neither Klarna or Isle of Green run credit searches that could impact your credit rating. This includes at the point of application.  If a payment is missed, or if the outstanding balance enters a debt collection stage

Where can I find out more about Klarna

Customer Service | Klarna UK

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